Mailbox
Modified on Tue, 27 Jun 2023 at 05:46 PM
Categories
-
What's New
-
Release Information
- CoreView Release Notes September 2023
- CoreView Release Notes August 2023
- CoreView Release Notes July 2023
- CoreView Release Notes June 2023
- CoreView Release Notes May 2023
- CoreView Release Notes April 2023
- CoreView Release Notes March 2023
- CoreView Release Notes February 2023
- CoreView Release Notes January 2023
- CoreView December 2022 Release Notes
- CoreView November 2022 Release Notes
- CoreView October 2022 Release Notes
- September 2022 Release Notes
- August 2022 Release Notes
- Release 22.06 Key Features
- Release 22.05 Key Features
- Release 22.04 Key Features
- Release 22.03 Key Features
- Release 22.01 Key Features
- Release 21.12 Key Features
- Release 21.11 Key Features
- Release 21.10 Key Features
- Release 21.09 Key Features
- Release 21.08 Key Features
- Release 21.07 Key Features
- Release 21.05 Key Features
- Release 21.04 Key Features
- Release 21.03 Key Features
- Release 21.02 Key Features
- Release 21.01 Key Features
-
Release Information
- Getting Started with Customer Care
-
Getting Started with CoreView
-
Configuring
- Configuration Overview
- Creating CoreView Tenant Administrators
- CoreView Operator Uses Cases & Dependencies
- Creating a License Pool
- Understanding Virtual Tenants
- "Send As" DNS Requirements for CoreAdoption Campaigns (Optional)
- How to enforce MFA on CoreView service accounts
- Creating a License Pool
- How to ensure security for CoreView service accounts
- Disabling MFA for CoreView service accounts
- Set Conditional Access to grant access only inside the CoreView data center
-
Configuring
-
How to
-
Exchange Online
- How to check and analyze the Message Trace
- How To Configure Email Forwarding
- How to convert a Shared Mailbox to a User Mailbox
- How to convert a user mailbox to a shared mailbox in Exchange Online
- How to Create Microsoft 365 Groups for Improved Collaboration
- How To Create Shared Mailbox
- How To Create User Mailbox
- How To Grant Access To Mailbox
- How to List all the Mailboxes a User has access to in Microsoft 365
- How to remove delegates from Mailbox
- How to remove user access to Mailbox
- How to review and manage Exchange online mailbox permissions
- How to verify if a user has updated the Password
- Read Permission for Mailbox
- What are security groups and How to create it
- What is a Distribution Group and How to create it
-
Exchange Online
- Custom Actions Library
- Getting Started with CoreHybrid
-
Knowledge Resources
-
Understanding CoreView - Quick Start Guides.
- CoreView Quick Start Guide Overview and Index - Tenant Admins
- CoreView Quick Start Guide Overview and Index - Operators
- Understanding CoreView Tenant Configuration – Management
- Understanding the CoreView Operator Profile
- Understanding CoreView Operator Roles (New UX)
- Understanding CoreView Operator Roles
- Understanding CoreView Operator Delegation
- Understanding CoreView - Report Column Filtering
- Understanding CoreView Tenant Configuration - V-Tenant User Filters
- Understanding CoreView Tenant Configuration - Portal Information
- Understanding CoreView Tenant Configuration Options
-
Troubleshooting Common Issues
- Unable to see OneDrive, SharePoint and Exchange Data
- Remote Office 365 PowerShell session can Conflict CoreView Management Actions
- Why I cannot save the changes on existing License pool?
- Error when attempting to perform a Management Action
- Unable to modify the Assigned Licenses in my License Pool Report
- Enabling Permission for Endpoint Manager Actions
- How to enable permission for BitLocker keys report
-
Tenant Administration
- How to recreate Admins Read-only
- How to add an operator to the portal?
- How to enable and configure CoreView management session
- How to provide a consent to activate Azure AD Reports Feature and activate Partial Import?
- Tips & Tricks: Leverage Pivot Reports to Prototype License Pool Criteria Filter
- Tips & Tricks - How to manage email notifications for newly added Operators.
- Disable MFA from Read Only Service Accounts
- How To: Report on "Consumed Portal Licenses"
- How to Configure Allowed IP Addresses for CoreView Service Accounts
- Tips & Tricks: How to merge License Pools
- How to Use CoreView's Global Report Filters
- How to use the What If tool to check Azure AD conditional access policies
- How to Configure Allowed IP Addresses for CoreView Service Accounts
- How to Archive a Teams Group
- How to Restore a Teams Group
- On-demand Import for a Single Device in Endpoint Manager (Intune)
- Custom Actions using the Microsoft Graph API
- How to set up your tenant for the switch to Microsoft Graph API
- GraphAPI configuration: How to get Client ID and Client Secret
- How to provide consent to import exchange information
-
Reporting and Analytics
- How do I Check and Manage Calendar Permissions for a User?
- How CoreView can help you with your Microsoft 365 Chargeback Goals.
- New UX: Understanding the new License Centers
- Understanding the Savings Opportunities Dashboard
- Understanding the License Optimization center
- Understanding License Pool Snapshots report
- Understanding Call quality dashboard
- Understanding Call quality report
- Understanding User call quality report
- Understanding Teams groups activity report
- Understanding Teams Adoption Growth Report
- Understanding Endpoint Manager reports
- Understanding Teams dashboard
- Understanding Risky Users report
- Understanding Storage Dashboard
- Troubleshoot Active Users (License Usage) data
- Legacy Protocol Management
- Report Columns: Is active 30/60/90
- Quarantined Messages Report - Understanding The Reports
-
Managing and Administration
- Teams Voice: Direct Routing Support
- How to enable management function?
- Forward SMTP Address vs Forward Address management actions
- How to add the users in bulk while executing Users management actions?
- How to Create & Manage Custom Actions
- How to schedule a report to be sent automatically, and how to modify its scheduling options?
- How to schedule an alert report for the License Count
- Tips & Tricks – How to read and modify license pool report?
- Overview of CoreView Workflow
- How to delegate Workflow management using roles
- How to configure CoreView and ServiceNow integration
- How to Enable Multi Factor Authentication for Operators and Admins who Access the CoreView Portal
- How Can I Migrate from Group-Based Licenses to Direct Licenses Managed by CoreView?
- Naming convention rules
- Custom Actions: Forbidden and Warning Values
- How to add users to Distribution Group in bulk using via CSV
- Not able to manage licenses error
- Using custom action json output as an input in the workflow
- Setting the Sensitivity Label on SharePoint as a Mandatory Field
- DistinguishedName vs OnPremisesDistinguishedName
-
Understanding CoreView - Quick Start Guides.
- CoreView Product Manual
- Health Check
- Actions
-
Playbooks
-
Out-of-the-Box playbooks
- Introduction
- Overview
- Configuring predefined policies
- Edit policy settings: Set and monitor thresholds
- Edit remediation settings: Manual and automatic remediation
- Edit remediation settings: Configure attestation
- Remediation settings: Security & Identity policies
- Remediation settings: Teams Management policies
- Remediation settings: License Management policies
- Remediation settings: SharePoint & OneDrive Management policies
- Remediation settings: Exchange Management policies
-
Out-of-the-Box playbooks
- Workflows
- Learning Platform
- Internal Customer Care Resources
- Archive
- PowerShell
- Webinars and Events
- CoreVoice
- Internal Support
Below, all the management actions available for mailboxes are listed and described. If you would like, go to the main page with all the categories listed.
Create security group:
Create a security group, including display name and description.
Forward email (SMTP address):
Enter an email address to receive forwarded email. Check `Save local copy` to retain messages in the original mailbox. Can be performed in bulk for multiple mailboxes.
Forward email (Address book):
Select the recipient to receive forwarded email. Check `Save local copy` to retain messages in the original mailbox. Can be performed in bulk for multiple mailboxes.
Add users as delegates:
Delegate access to selected mailboxes, setting the appropriate type of access: Full access, External account, Delete item, Read permissions, Change permissions, Change owner, Send as, and Grant send on behalf tol. Also provide possibility to configure automapping. Can be performed in bulk for multiple mailboxes.
Add delegates to mailboxes:
Delegate access to selected mailboxes, setting the appropriate type of access: Full access, External account, Delete item, Read permissions, Change permissions, Change owner, Send as, and Grant send on behalf tol. Also provide possibility to configure automapping. Can be performed in bulk for multiple mailboxes.
Grant 'full access' permission to manager:
Grant Full Access permission to managers of the select mailboxes. Can be performed in bulk for multiple managers.
Manage mailbox services settings:
Enable or disable the following services on a mailbox: ActiveSync, OWA, POP, IMAP, MAPI, EWS.
Copy permissions to:
For the selected user, copy the mailbox permissions to other user(s) and choose to replace the target users permissions or add the additional permissions. In the first step select the source and in the second step select the target.
Copy permissions from:
For the selected users, copy the mailbox permissions from another user or users and choose to replace the users' existing permissions or add the additional permissions. In the first step select the target, and in the second step select the source. Can be performed in bulk for multiple mailboxes.
Remove delegates from mailbox:
Remove access rights that other users have to the selected mailbox.
Remove user access to mailboxes:
Remove mailbox permission rights (including send as permissions) that the selected user has on other mailboxes.
Set regional settings:
Manage user regional settings by choosing a language.
Manage quota:
Specify the send, send-receive and warning quote for the selected mailboxes. Can be performed in bulk for multiple mailboxes.
Create mailbox:
Create a new mailbox including mailbox details, user information, and custom attributes. Add one or multiple email addresses for the mailbox.
Edit mailbox:
Edit on-premise mailbox properties such as contact information, email address, organization, and mailtip.
Create shared mailbox:
Create a new shared mailbox including mailbox details, setting retention and address book policy, identifying delegates, and adding email addresses.
Edit shared mailbox:
Edit a new shared mailbox including mailbox details, setting retention and address book policy, adding or removing delegates, and adding or removing email addresses.
Create resource mailbox:
Create a resource mailbox (equipment or room mailbox) including custom attributes, setting retention and address book policy, and booking details.
Edit equipment mailbox:
Edit an equipment mailbox including setting retention and address book policy, and booking details.
Edit room mailbox:
Edit a room mailbox including setting retention and address book policy, and booking details.
Convert to shared mailbox:
Convert the selected user mailboxes to shared mailboxes. Can be performed in bulk for multiple mailboxes.
Remove mailbox:
Select mailboxes to be deleted. Can be performed in bulk for multiple mailboxes.
Grant 'send on behalf' permission:
Grant ‘Send On Behalf Of’ permissions to other users for the selected mailbox.
Manage 'send as' permissions:
Add or remove `send as` permissions for a specific mailbox.
Edit mailbox type:
Change a user mailbox to a shared mailbox, equipment mailbox or room mailbox.
Assign contacts folder delegate:
For the selected mailboxes, delegate access to their Contacts folder to a specified user. Can be performed in bulk for multiple mailboxes.
Configure auto reply:
Enable, disable or schedule both an internal and external auto-reply message for the selected users. Can be performed in bulk for multiple mailboxes.
Manage archive:
Create or remove archive mailboxes to store additional messaging data for the selected mailboxes. Can be performed in bulk for multiple mailboxes.
Set archive name:
Set the archive name for the selected user mailbox.
Manage litigation hold:
Enable or disable litigation hold for the selected mailbox to preserve all mailbox content, including deleted items and original versions of modified items. Includes setting the litigation hold duration.
Enable mailbox audit:
Enable or disable mailbox audit logging for the selected mailboxes. Can be performed in bulk for multiple mailboxes.