Enabling Service Account Password Rotation

Modified on Wed, 21 Dec 2022 at 09:52 AM

This article will cover how to enable and configure automatic Service accounts password rotation 


CoreView makes use of service accounts to perform operations on behalf of a Global admin account on a customer’s tenant. These service accounts have a password, stored on a secured key vault, that is not changed by default. Customers that want to follow the security practice of changing these passwords at regular intervals can now choose to have it done automatically by enabling the designated setting for their organization. 


There are two prerequisites for enabling the automatic password rotation: 

  1. The feature is currently in beta, it will be necessary to contact support to have it enabled on your account. 
  2. Advanced management needs to be enabled (refer to the linked article for How to enable and configure CoreView management session (New UX) 

How to enable automatic password rotation 

To enable the feature, head to the Settings tab, then select Settings > Security 

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Expanding the Security card, it is possible to activate the “Automatic password rotation” toggle and configure the feature to your security needs selecting the cadency of the rotation.  

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After selecting the appropriate frequency and having saved, the system will start updating passwords according to the specified schedule. The date of the last automatic password rotation is displayed, as well as the date of next scheduled one.  

In case of necessity, it is possible to check on the “Force password rotation upon saving” box and have the passwords changed when saving. 

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