How to Create & Manage Custom Actions
Modified on Thu, 11 May 2023 at 03:05 AM
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- Getting Started with Customer Care
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Getting Started with CoreView
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Configuring
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How to
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Exchange Online
- How to check and analyze the Message Trace
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- How to convert a Shared Mailbox to a User Mailbox
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Knowledge Resources
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Understanding CoreView - Quick Start Guides.
- CoreView Quick Start Guide Overview and Index - Tenant Admins
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- Understanding CoreView Tenant Configuration – Management
- Understanding the CoreView Operator Profile
- Understanding CoreView Operator Roles
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- Understanding CoreView - Report Column Filtering
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Troubleshooting Common Issues
- Unable to see OneDrive, SharePoint and Exchange Data (New UX)
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- Naming convention rules
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Analyze
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- Learning Platform
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This article will cover how to create and manage custom actions in CoreView.
Note: Some knowledge of PowerShell may be required.
Follow these steps to create a custom action:
- Log into the portal
- Select the Manage tab
- Click on “Manage custom actions”
- Click Create
- Add a title and a brief description.
- In the target section you define the Custom Action target, choose one of the available targets from the drop-down list.
Note: The virtual tenant is not applied on a target free custom action (Target None).
- Once you chose a target, you can add columns to the table and also filter them by clicking on the textbox above columns and choosing the filter that you want to apply
Note: Operators will perform the custom action won't be able to change these filters set by tenant admin during custom action configuration.
- In the Input tab you can set the Variables coming from the previous table. They can easily be added or deleted by clicking the icons next to the names. The variables will be automatically embedded in the PowerShell script.
- In the Script tab you need to add your Powershell script. Once added, the parameters and variable will be automatically embedded in your script.
When we execute a custom action, it is essential that all the channels of the management session are connected otherwise the custom action will fail. Alternatively, you can specify the channel the custom action needs to its execution.
For example, if a custom action needs only Exchange channel is sufficient to set this tag into the PowerShell script:<#
Exchange
#>
These are the possible values:
- ActiveDirectoryOnPremises
- ExchangeOnPremises
- MsOlService
- MicrosoftTeams
- AzureActiveDirectory
- SharePoint
Now, you can save it as a Draft and run a preview of the action. The preview option is available only for the Admin who generates the Custom Action.
- Once you're ready to submit the Custom Action, hit the Submit button. Our team will review and approve/reject the Custom Actions to verify that they have no security or performance impacts on CoreView platform.
Once the action has been approved, you can publish it, so, it’ll become available in the wizard within the custom actions category and they are ready to be used in the workflow as well.
You will be able to manage it in the same way as any other Management Action by using Virtual Tenants and/or Manage Permissions.
Here are connections currently supported:
- Exchange Online
- Exchange on premises (Hybrid Agent needed)
- MsOlService
- Active Directory (Hybrid Agent needed)
- Azure Active Directory
- Microsoft Teams
- Skype for Business
- Security and Compliance
- Sharepoint (Feature Flag needed)
Note: if you need to create a custom action that will perform onpremises exchange commands you need to add the prefix O365. The prefix parameter is essential to avoid name conflicts that may occur when a different module has the same command name. i.e.: Get-Mailbox will become in CoreView Get-O365Mailbox
Required PowerShell Versions
CoreView only supports specific versions of PowerShell. Please ensure that your script has been tested against the following versions.
Module | Version |
AzureAD | 2.0.2.137 |
MSOnline | 1.1.183.57 |
MicrosoftTeams | 5.1.0 |
Microsoft.Graph | 1.20.0 |
MSAL.PS | 4.37.0.0 |
ExchangeOnlineManagement | 3.1.0 |
Microsoft.Online.SharePoint.PowerShell | 16.0.20616.12000 |
SharePointPnPPowerShellOnline | 3.26.2010.0 |
Note: Microsoft has announced it is deprecating AzureAD and MSOnline cmdlets in late 2022. If you are leveraging these, please look to change your scripts to leverage the Graph API instead. Microsoft provides documentation to help assist in mapping current functions to new ones.
FAQs
Can I edit or delete a Custom Action?
At this stage, it is not possible to edit or delete a custom action that was already reviewed. The custom action can be edited or deleted only in Draft status.
What is the role required to create a custom action?
Only operators with tenant admin role will be able to create a custom action.
I just created a custom action, and it is in a submitted state now. What does it mean?
It means that the team received the request and within 24 hours will be reviewed for security and performance impacts and approved/rejected.
Note: all custom actions will be reviewed and approved by CoreView Support team checks performed will be on cmdlets that can impact CoreView overall infrastructure like retrieving many objects to filter one, using long Sleeps, etc. CoreView team will not check if a custom action is working or not in customer tenant