Open a Support Case My Support Cases
Welcome
Login  Sign up

Release 21.07 Key Features


CoreView 21.07 was released August 19, 2021 and available in all Datacenters.

The latest version of CoreView is now available. More than 25 bug fixes and tech improvements have been delivered, including: 
 

  • Multi-Forest support: Import Users & Groups
  • Import/Export Custom Actions 
  • Action Sub-Permission for Set Portal Attributes 
  • Intune - Add "Delete Managed Device" Action to Management 
  • Workflow: Retrieve data from a given object 
  • Workflow: Workflow Try-Catch Operator – path for failed actions/sequences
  • ServiceNow – 
    1. Update "Change Incident Status" Action 
    2. Add "Update Table Record" Action in Workflow 
    3. SerAdd "Create Table Record" in Workflow 
    4. Add "Delete Table Record" in Workflow 
  • Teams-AutoAttendant 
    1. Import new properties
    2. Add new properties in Create/Edit management actions 

 

Multi-Forest support: Import Users & Groups 

Our previous import process allowed for imports from customers who have single forest active directory structures.


With the ability to import users and groups from Multi Forest resource topology implementations, we can now support existing and additional customers with single or multi forest (resource topology) implementations.

 

Import/Export Custom Actions 

Support the import/export of custom actions

Custom actions that are imported must still be submitted for approval

 Graphical user interface, application

Description automatically generated

 

Action Sub-Permission for Set Portal Attributes 

Extend the Set Portal Attributes permission to apply to “Edit User Properties”

 

Workflow: Retrieve data from a given object 

Data from objects can now be retrieved using a new action

  Graphical user interface, application

Description automatically generated

 

Use Cases:

  • Retrieve email address of user's manager
  • Retrieve channels of Teams group
  • Retrieve OU of user

 Graphical user interface, application

Description automatically generated

Workflow: Workflow Try-Catch Operator – path for failed actions/sequences

Add actions that can run if a workflow fails

 

Use Cases:

  • Send operator email if ServiceNow action fails and update ServiceNow item with status
  • Continue onboarding actions 

 Graphical user interface, application, website

Description automatically generated

 

ServiceNow – 

Operators can now create, update, or delete any type of ServiceNow table record using workflows

Execute workflow from ServiceNow to assign a license and update the ServiceNow requested item status

 Graphical user interface, application

Description automatically generated

 

Intune - Add "Delete Managed Device" Action to Intune Devices Report

Graphical user interface, application

Description automatically generatedOperators can now delete managed Intune devices using a new management action

 Graphical user interface, application

Description automatically generated

 

Teams-AutoAttendant 

We now allow Teams Auto Attendant to redirect to external phone numbers in all Call Flows (Call Flow, Call Flow after hours, Call Flow during holidays).

 Graphical user interface, application

Description automatically generated

 

 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.