Understanding CoreAdoption – Templates and Campaigns

Modified on Fri, 29 Apr 2022 at 08:49 AM

Our powerful CoreAdoption feature allows you to easily promote the increasing use of Office 365 within your organization. Using real-time service usage metrics, outreach Campaigns can be crafted to target a specific group of individuals in your organization for whom you’d like to see a change in usage behavior, such as moving from Skype to Teams.


Understanding Templates 

  • Designed to provide Campaigns with a reusable baseline to eliminate workload duplication. 
  • Access to Templates can be delegated. 
  • One Template can support one to many Campaigns
  • Can be structured to draw in specific Office 365 end-user usage metrics, or simply to provide a template for communication.

Understanding Campaigns 

  • Access to Campaigns can be delegated. 
  • Target populations are determined against real-time end-user usage using criteria relevant to the Campaigns goal. 
  • Target populations can be further defined through the use of other data, such as limiting a Campaign to a single business unit. 
  • Can be structured to draw in specific Office 365 end-user usage metrics, or to simply provide a template for communication. 
  • Executed Campaigns flow through CoreView SendGrid service to manage the flow of Campaign email communications.

 

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