Understanding Virtual Tenants
Modified on Thu, 08 Dec 2022 at 08:44 AM
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Release Information
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Release Information
- Getting Started with Customer Care
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Getting Started with CoreView
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Configuring
- Configuration Overview (New UX)
- Configuration Overview
- Creating CoreView Tenant Administrators (New UX)
- Creating CoreView Tenant Administrators
- CoreView Operator Uses Cases & Dependencies
- Creating a License Pool
- Understanding Virtual Tenants
- Frequently Asked Configuration Questions
- "Send As" DNS Requirements for CoreAdoption Campaigns (Optional)
- How to enforce MFA on CoreView service accounts
- Creating a License Pool
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A Quick Tour of CoreView
- A Quick Tour of the CoreView Interface
- Introducing the CoreView New User Experience
- CoreView New UX FAQ
- CoreView Dashboards
- Using CoreView Reports
- How to use CoreView Management Actions (New UX)
- How to use CoreView Management Actions
- Understanding CoreView Releases
- Creating your first Workflow - A Practical Exercise
- Introducing the new site for Partner customer management
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Configuring
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How to
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Exchange Online
- How to check and analyze the Message Trace
- How To Configure Email Forwarding
- How to convert a Shared Mailbox to a User Mailbox
- How to convert a user mailbox to a shared mailbox in Exchange Online
- How to Create Microsoft 365 Groups for Improved Collaboration
- How To Create Shared Mailbox
- How To Create User Mailbox
- How To Grant Access To Mailbox
- How to List all the Mailboxes a User has access to in Microsoft 36
- How to remove delegates from Mailbox
- How to remove user access to Mailbox
- How to review and manage Exchange online mailbox permissions
- How to verify if a user has updated the Password
- Read Permission for Mailbox
- What are security groups and How to create it
- What is a Distribution Group and How to create it
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Exchange Online
- Custom Actions Library
- Getting Started with CoreHybrid
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Knowledge Resources
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Understanding CoreView - Quick Start Guides.
- CoreView Quick Start Guide Overview and Index - Tenant Admins
- CoreView Quick Start Guide Overview and Index - Operators
- Understanding CoreView Tenant Configuration – Management
- Understanding the CoreView Operator Profile
- Understanding CoreView Operator Roles
- Understanding CoreView Operator Delegation
- Understanding CoreView - Report Column Filtering
- Understanding CoreView - The User Interface
- Understanding CoreView Tenant Configuration - V-Tenant User Filters
- Understanding CoreAdoption – Templates and Campaigns
- Understanding CoreLearning - Content Hierarchy
- Understanding CoreView Tenant Configuration - Portal Information
- Understanding CoreView Tenant Configuration - CoreLearning
- Understanding CoreView Tenant Configuration Options
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Troubleshooting Common Issues
- Unable to see OneDrive, SharePoint and Exchange Data (New UX)
- Unable to see OneDrive, SharePoint and Exchange Data
- Remote Office 365 PowerShell session can Conflict CoreView Management Actions
- Why I cannot save the changes on existing License pool?
- Error when attempting to perform a Management Action (New UX)
- Error when attempting to perform a Management Action
- Unable to modify the Assigned Licenses in my License Pool Report
- Enabling Permission for Endpoint Manager Actions (New UX)
- Enabling Permission for Endpoint Manager Actions
- How to enable permission for BitLocker keys report (New UX)
- How to enable permission for BitLocker keys report
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Tenant Administration
- How to recreate Admins Read-only (New UX)
- How to recreate Admins Read-only
- How to add an operator to the portal?
- How to enable and configure CoreView management session (New UX)
- How to enable and configure CoreView management session Current UX
- How to provide a consent to activate Azure AD Reports Feature and activate Partial Import?
- Tips & Tricks: Leverage Pivot Reports to Prototype License Pool Criteria Filter
- Tips & Tricks - How to manage email notifications for newly added Operators.
- Disable MFA from Read Only Service Accounts
- How To: Report on "Consumed Portal Licenses" (New UX)
- How To: Report on "Consumed Portal Licenses"
- How to Configure Allowed IP Addresses for CoreView Service Accounts
- Tips & Tricks: How to merge License Pools
- How to Use CoreView's Global Report Filters
- How to use the What If tool to check Azure AD conditional access policies
- How to Configure Allowed IP Addresses for CoreView Service Accounts
- How to Archive a Teams Group
- How to Restore a Teams Group
- On-demand Import for a Single Device in Endpoint Manager (Intune)
- Custom Actions using the Microsoft Graph API
- How to set up your tenant for the switch to Microsoft Graph API
- GraphAPI configuration: How to get Client ID and Client Secret
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Reporting and Analytics
- How do I Check and Manage Calendar Permissions for a User? (newUX)
- How CoreView can help you with your Microsoft 365 Chargeback Goals.
- New UX: Understanding the new License Centers
- Understanding the Savings Opportunities Dashboard
- Understanding the License Optimization center
- Understanding License Pool Snapshots report
- Understanding Call quality dashboard
- Understanding Call quality report
- Understanding User call quality report
- Understanding Teams groups activity report
- Understanding Teams Adoption Growth Report
- Understanding Endpoint Manager reports
- Understanding Teams dashboard
- Understanding Risky Users report
- Understanding KPI dashboard
- Understanding Storage Dashboard
- Troubleshoot Active Users (License Usage) data
- Legacy Protocol Management
- Report Columns: Is active 30/60/90
- Quarantined Messages Report - Understanding The Reports
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Managing and Administration
- Teams Voice: Direct Routing Support
- How to enable management function?
- CoreView Playbooks Overview
- CoreView Playbook Policy Overview
- Forward SMTP Address vs Forward Address management actions
- How to add the users in bulk while executing Users management actions?
- How to Create & Manage Custom Actions (New UX)
- How to Create & Manage Custom Actions
- How to schedule a report to be sent automatically, and how to modify its scheduling options?
- How to schedule an alert report for the License Count
- Tips & Tricks – How to read and modify license pool report?
- Overview of CoreView Workflow
- How to delegate Workflow management using roles
- How to configure CoreView and ServiceNow integration
- How to Enable Multi Factor Authentication for Operators and Admins who Access the CoreView Portal (New UX)
- How to Enable Multi Factor Authentication for Operators and Admins who Access the CoreView Portal
- How Can I Migrate from Group-Based Licenses to Direct Licenses Managed by CoreView?
- Naming convention rules
- Custom Actions: Forbidden and Warning Values
- How to add users to Distribution Group in bulk using via CSV
- Not able to manage licenses error (New UX)
- Not able to manage licenses error
- Using custom action json output as an input in the workflow
- Setting the Sensitivity Label on SharePoint as a Mandatory Field
- DistinguishedName vs OnPremisesDistinguishedName
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Customer Engineering Workshop
- Migrating from Azure Group Based Licensing to CoreView
- Customer Engineering Workshop - Teams Voice
- Customer Engineering Workshop - Playbooks – policy, perfected
- New UX Workshop - General Overview Session 2
- New UX Workshop - General Overview Session 1
- What’s new in License reporting – the new user interface and the License Center
- CoreView and ServiceNow – Integrating Workflows with ServiceNow
- Advanced Workflows & Custom Actions
- Customer Engineering Workshop: Reports, Dashboards, and Alerts
- Limiting M365 Admin Access with Permission Roles, V-tenants, and License Pools
- Customer Engineering Workshop Global - Group Licensing with CoreView
- Customer Engineering Workshop Global - Filters and Custom Actions
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Understanding CoreView - Quick Start Guides.
- Internal Customer Care Resources
- Service Issues
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CoreView Product Manual
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Analyze
- Dashboards
- KPI Dashboard
- Operational Reports
- License Reports
- User Reports
- Mail Traffic Reports
- Exchange Reports
- Skype for Business Reports
- Teams Reports
- Group Reports
- Device Reports
- Endpoint Manager Reports
- Security reports
- SharePoint Reports
- Aggregation Reports
- OneDrive Reports
- Yammer Reports
- Report Actions
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Analyze
- Getting Started with CoreLearning
- Getting Started with CoreScan
- Getting Started with CoreTag
- Getting Started with CoreSaaS
- Learning Platform
- Playbooks
In this article, you will learn how setting up virtual tenants in CoreView will help you:
- Organize your IT teams the way you want
- Scale your Microsoft 365 operations
- Empower your operators to do more in Microsoft 365
Filtering Office 365 Users
The scope of data associated with a CoreView Virtual Tenant can be configured to be as broad or as narrow as may be required by your organization. As you can see from the screenshots below, you can configure a Virtual Tenant to limit data based on any or all of your organization’s UPN Domains, one or more specific Delegation Filter, or any Groups.
The term Filter is used to denote that you are filtering out (or in) data that you want to associate with the Virtual Tenant you are creating (or editing). Below is an overview of the page displayed when clicking on the Users tab, identified as "A" below. This tab allows you to establish the scope (boundaries) of data associated with this Virtual Tenant. The Filters applied under the Users tab apply only to user account objects.
1. Users Tab
Any of the filters can be used alone or together. The value of CoreView's filtering capability is that it lets you control the degree and depth to which you can limit the scope of data to which an Operator has access using CoreView. A Virtual Tenant can be as broad or as limited as may be needed by your Organization's business requirements.
2. Delegation Filters
The Delegation Filter allows you to specify how you want to limit the scope of data associated with any user (account) objects. You first define the attribute you want to use, the filtering criteria, and then the value(s) as depicted below. Multiple filters can be used with an AND or an OR, as appropriate.
3. Domain Filters
This Filter applies only to an account object's UPN Domain. You can search for a Domain by typing into the search field below the Column titled Domain.
4. Distribution, Security and/or Office 365 Groups
We'll use Distribution Groups in the example, because the same rules apply to Security or Office 365 Groups. You can search for a Group by typing into the search field below the Column titled Display Name or Name.
Filtering Office 365 Groups
You can also specify what Groups you want to give Operators access to in the context of a Virtual Tenant. This can be configured to be as broad or as narrow as may be required by your organization.
1. Groups
Below is a view of the Groups page, along with a description of each Filtering option.
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2. Domain Filters
Just like under the Users tab, this Filter applies only to an account object's UPN Domain. You can search for a Domain by typing into the search field below the Column titled Domain, and you can add a Domain to the Filter by clicking on the "+" icon. Clicking on the "-" icon under removes a domain from the Filter.
3. Distribution, Security and/or Office 365 Groups
As with filtering by User, the same rules apply to Distribution, Security and Office 365 Groups. You can search for a Group by typing into the search field below the Column titled Display Name or Name.
What's Next
Once you have created your Virtual Tenants, you can delegate access to that tenant to any individual in your organization based on your business needs. Please be aware that Virtual Tenants only work in the context of CoreView and are not a construct that is implemented in Office 365 itself. This means that anyone to whom you’d like to delegate access will need to be enrolled in CoreView as an Operator and will need to log into CoreView to perform their Office 365 administrative (or analysis) activities.
We strongly recommend that TenantAdmins assign a new or modified Virtual Tenant to a test Operator account and then log in to CoreView using that test Operator account to validate that the configuration of the Virtual Tenant meets your expectations.
License Pools as Virtual Tenants
Organizations also have the option to bypass the creation of Virtual Tenants and instead configure CoreView to rely on your License Pool configuration as your Virtual Tenants. This option is probably best for smaller customers whose plan for structuring your License Pools is the same as what you would want to use for Virtual tenants. While we do make this option available, it's not a recommended practice.
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Published: 03/15/2019
Updated:12/8/2022