Tips & Tricks – How to read and modify license pool report?
Modified on Thu, 11 Jul 2019 at 04:47 PM
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- Release Information
- Getting Started with Customer Care
Getting Started with CoreView
- Configuration Overview
- Creating CoreView Tenant Administrators
- CoreView Operator Uses Cases & Dependencies
- Creating a License Pool
- Understanding Virtual Tenants
- "Send As" DNS Requirements for CoreAdoption Campaigns (Optional)
- How to enforce MFA on CoreView service accounts
- Creating a License Pool
- How to ensure security for CoreView service accounts
- Disabling MFA for CoreView service accounts
- Set Conditional Access to grant access only inside the CoreView data center
- How to check and analyze the Message Trace
- How To Configure Email Forwarding
- How to convert a Shared Mailbox to a User Mailbox
- How to convert a user mailbox to a shared mailbox in Exchange Online
- How to Create Microsoft 365 Groups for Improved Collaboration
- How To Create Shared Mailbox
- How To Create User Mailbox
- How To Grant Access To Mailbox
- How to List all the Mailboxes a User has access to in Microsoft 365
- How to remove delegates from Mailbox
- How to remove user access to Mailbox
- How to review and manage Exchange online mailbox permissions
- How to verify if a user has updated the Password
- Read Permission for Mailbox
- What are security groups and How to create it
- What is a Distribution Group and How to create it
- Exchange Online
- Custom Actions Library
- Getting Started with CoreHybrid
Understanding CoreView - Quick Start Guides.
- CoreView Quick Start Guide Overview and Index - Tenant Admins
- CoreView Quick Start Guide Overview and Index - Operators
- Understanding CoreView Tenant Configuration – Management
- Understanding the CoreView Operator Profile
- Understanding CoreView Operator Roles (New UX)
- Understanding CoreView Operator Roles
- Understanding CoreView Operator Delegation
- Understanding CoreView - Report Column Filtering
- Understanding CoreView Tenant Configuration - V-Tenant User Filters
- Understanding CoreView Tenant Configuration - Portal Information
- Understanding CoreView Tenant Configuration Options
Troubleshooting Common Issues
- Unable to see OneDrive, SharePoint and Exchange Data
- Remote Office 365 PowerShell session can Conflict CoreView Management Actions
- Why I cannot save the changes on existing License pool?
- Error when attempting to perform a Management Action
- Unable to modify the Assigned Licenses in my License Pool Report
- Enabling Permission for Endpoint Manager Actions
- How to enable permission for BitLocker keys report
- How to recreate Admins Read-only
- How to add an operator to the portal?
- How to enable and configure CoreView management session
- How to provide a consent to activate Azure AD Reports Feature and activate Partial Import?
- Tips & Tricks: Leverage Pivot Reports to Prototype License Pool Criteria Filter
- Tips & Tricks - How to manage email notifications for newly added Operators.
- Disable MFA from Read Only Service Accounts
- How To: Report on "Consumed Portal Licenses"
- How to Configure Allowed IP Addresses for CoreView Service Accounts
- Tips & Tricks: How to merge License Pools
- How to Use CoreView's Global Report Filters
- How to use the What If tool to check Azure AD conditional access policies
- How to Configure Allowed IP Addresses for CoreView Service Accounts
- How to Archive a Teams Group
- How to Restore a Teams Group
- On-demand Import for a Single Device in Endpoint Manager (Intune)
- Custom Actions using the Microsoft Graph API
- How to set up your tenant for the switch to Microsoft Graph API
- GraphAPI configuration: How to get Client ID and Client Secret
- How to provide consent to import exchange information
Reporting and Analytics
- How do I Check and Manage Calendar Permissions for a User?
- How CoreView can help you with your Microsoft 365 Chargeback Goals.
- New UX: Understanding the new License Centers
- Understanding the Savings Opportunities Dashboard
- Understanding the License Optimization center
- Understanding License Pool Snapshots report
- Understanding Call quality dashboard
- Understanding Call quality report
- Understanding User call quality report
- Understanding Teams groups activity report
- Understanding Teams Adoption Growth Report
- Understanding Endpoint Manager reports
- Understanding Teams dashboard
- Understanding Risky Users report
- Understanding Storage Dashboard
- Troubleshoot Active Users (License Usage) data
- Legacy Protocol Management
- Report Columns: Is active 30/60/90
- Quarantined Messages Report - Understanding The Reports
Managing and Administration
- Teams Voice: Direct Routing Support
- How to enable management function?
- Forward SMTP Address vs Forward Address management actions
- How to add the users in bulk while executing Users management actions?
- How to Create & Manage Custom Actions
- How to schedule a report to be sent automatically, and how to modify its scheduling options?
- How to schedule an alert report for the License Count
- Tips & Tricks – How to read and modify license pool report?
- Overview of CoreView Workflow
- How to delegate Workflow management using roles
- How to configure CoreView and ServiceNow integration
- How to Enable Multi Factor Authentication for Operators and Admins who Access the CoreView Portal
- How Can I Migrate from Group-Based Licenses to Direct Licenses Managed by CoreView?
- Naming convention rules
- Custom Actions: Forbidden and Warning Values
- How to add users to Distribution Group in bulk using via CSV
- Not able to manage licenses error
- Using custom action json output as an input in the workflow
- Setting the Sensitivity Label on SharePoint as a Mandatory Field
- DistinguishedName vs OnPremisesDistinguishedName
- Understanding CoreView - Quick Start Guides.
- CoreView Product Manual
- Health Check
- Configuring predefined policies
- Edit policy settings: Set and monitor thresholds
- Edit remediation settings: Manual and automatic remediation
- Edit remediation settings: Configure attestation
- Remediation settings: Security & Identity policies
- Remediation settings: Teams Management policies
- Remediation settings: License Management policies
- Remediation settings: SharePoint & OneDrive Management policies
- Remediation settings: Exchange Management policies
- Out-of-the-Box playbooks
- Learning Platform
- Internal Customer Care Resources
- Webinars and Events
- Internal Support
The license pool report is filled with the data after the configuration of license pools1.
After the initial license pools configuration the number of assigned licenses will be equal to the number of consumed licenses for the selected SKUs per each license pool. While the number of Spare licenses (Assigned - Consumed) is equal to 0.
If the SKUs were not selected during the license pool configuration, these SKUs will be available to be managed by your operators in the limit of the whole availability. Thus, they can manage all of the licenses available of unselected SKus.
License Pool Report after initial license pools configuration
Frequently, the CoreView tenant admins join the license pools to avoid duplicates. In our example, the tenant admin should delete IT and MI license pools and join it with Italy license pool1. This action lead to having negative number for license pool Italy. As we deleted two license pools, their users and the licenses consumed by these users will move to Italy license pool where the number of licenses assigned remains the same as per initial configuration.
License Pool with negative numbers
The negative numbers for licenses also can appear if the licenses were assigned directly on Office 365 portal, so the number of consumed licenses has increased while the number of assigned licenses remained the same. Another case when the number of spare licenses became negative is when the effected SKU has the status Suspended2.
CoreView tenant admin can avoid having negative numbers by simply assigning more licenses of effected SKU per license pool, thus giving the opportunity to CoreView operators to assign these licenses. To change the number of assigned licenses the CoreView tenant admin can either edit existing license pool using Manage license pools1 function or directly in the License Pool Report. The second method is preferred as CoreView tenant admin has an overview of licenses of specific SKU assigned among different license pools.
To edit the number of assigned license inside of specific license pool you should click on '' edit icon in front of the license pool name, then click on 'V' save icon to save the changes or on 'X' icon to discard any of them. After clicking on editing icon, the number of assigned licenses became editable, and you can modify them3.
License Pool Report: editing number of assigned licenses
The green arrow will appear close to the number of assigned licenses that are more than number of consumed licenses to give the evidence of license availability.
License Pool Report: License pool with adjusted number of assigned licenses
We advice the tenant admin to make a periodical check of the License Pool report and adjust the number of assigned licenses to avoid negative numbers as this can lead to the problem of license assignment.
- Please consult our user manual to see how to Manage license pools: configure license pools, add new, edit, delete license pool.
- The licenses status can be checked in Subscriptions History report.
- If you cannot modify the number of assigned licenses of certain SKUs, it means you did not include these SKUs during the initial license pool configuration. You can check it by editing any of existing license pool using Manage license pools function and checking License Pool tab. The SKUs selected during the initial license pool configuration are visible under this tab, while in the License Pool report we show all the SKUs but do not let editing the ones not selected during initial configuration. To add these SKUs and set the limit of assigned licenses per license pool, please use Manage license pools function > Manage > Configure > SKUs > select SKUs to be added