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Problem: Data on in the OneDrive, SharePoint, and Exchange report is anonymous.  


Starting September 1st 2021 Microsoft is applying a change to Microsoft 365 usage analytics to pseudonymize user-level information by default.  


Please consult this link for more information: https://techcommunity.microsoft.com/t5/microsoft-365-blog/privacy-changes-to-microsoft-365-usage-analytics/ba-p/2694137 


This change affects the following reports: 

  • Dashboard 
  • OneDrive Dashboard 
  • Consumption Dashboard 
  • Skype dashboard 
  • Teams Dashboard 
  • Microsoft 365 Active users 
  • Service Usage 
  • Microsoft 365 Apps Usage 
  • Top Senders and Receivers 
  • Mail traffic by user 
  • Low traffic mailboxes 
  • Recipients by type 
  • Exchange Email Activity 
  • Exchange Email App Usage 
  • Skype Activity 
  • P2P activity 
  • Conference organizer activity 
  • Conference participant activity 
  • Device usage 
  • Devices 
  • Teams Users activity 
  • Teams Device Usage 
  • SharePoint activity 
  • OneDrive activity over time 
  • OneDrive activity 
  • OneDrive Statistics 
  • OneDrive shared with external users 
  • Yammer Activity 
  • Yammer device usage 

The information in the report is displayed in the anonymous formats as per the example below:  

 

Graphical user interface, text, application Description automatically generated 

 

  

Solution 

Note: To perform these steps, you must be an Office 365 tenant administrator. 


  • Go to https://admin.microsoft.com/ 
  • Go to Settings,Org Settings, and then Reports. 
  • Disable the Display concealed user, group, and sitenames in all reports setting.


 

Graphical user interface, text, application Description automatically generated 


If this option is enabled, we receive hashed data, and we are unable to update statistics. 


For more information please consult this article: https://docs.microsoft.com/en-us/office365/troubleshoot/miscellaneous/reports-show-anonymous-user-name